CM Bhupendra Patel Reviews Gujarat Road and Bridge Repairs via CM Dashboard

Gandhinagar, Gujarat – Chief Ministeri Bhupendra Patel has initiated round-the-clock, top-priority restoration work to repair roads damaged by heavy monsoon rains across National Highways, State Highways, and roads in villages, towns, and cities. He reviewed the ongoing repair works of roads and bridges across the state through the video wall of the CM Dashboard.

Chief Minister  Bhupendra Patel stated that the repair instructions based on the pre-monsoon inspection of roads, bridges, culverts, and causeways must be implemented strictly with no lapses or negligence. He instructed officials to adopt a proactive approach to road repairs to ensure not only the quick restoration of traffic movement and the immediate redressal of citizens’ complaints, with top priority given to road maintenance.

During the meeting, the Chief Minister directed engineers and officials to ensure that no complaint, however small, remains unresolved and that repair works are prioritised to prevent the public from facing any inconvenience.

In this context, he specifically emphasised that all citizen complaints received through the Roads and Buildings Department’s 24×7 control room, the ‘GujMarg’ mobile app, municipal apps, WhatsApp, websites, helpline numbers, City Civic Centers, and Command & Control Centers must be addressed promptly and satisfactorily, with active monitoring by the concerned officials to ensure swift resolution.

Principal Secretary of Urban Development, Shri M. Thennarasan, outlined the mechanism established for the prompt redressal of citizens’ complaints in urban areas, highlighting that out of 15,424 complaints received from metropolitan cities, 12,023 have been successfully resolved.

Chief Minister directed that regular follow-ups and field checks for complaints received on the e-Nagar portal be conducted with the help of expert agencies.

Out of the 3,632 complaints received via the ‘GujMarg’ app of the Roads and Buildings Department, 99.66% have been resolved. These statistics were presented to the Chief Minister by Roads and Buildings Secretary Shri P.R. Patelia. Under the direct guidance of the Chief Minister, due to widespread publicity and positive public response, the number of users on the ‘GujMarg’ app increased from 10,767 to 28,449 in just 3 days. Thus, 17,682 new citizens registered on the app — a 164% increase. The state government is continuing its awareness campaigns to promote the app’s usage.

The Chief Minister directed that all ongoing repair works be closely monitored through field visits by officers, local authorities, and district administrations. He instructed thorough inspection and prompt repair of bridges closed for safety, with strict quality checks. For bridges with diverted traffic, he emphasised ensuring safe alternate routes and smooth traffic flow. He further stressed that repairs must continue without interruption, and citizen convenience must be prioritised. On rain-free days, additional manpower should be deployed to expedite road and bridge restoration.

Chief Minister guided that sufficient materials like gravel, bitumen, machinery, and white-topping supplies for repair work should be organised at the district, city, and municipal levels under the coordination of the state’s Roads and Buildings Department.

The Chief Minister specifically instructed NHAI field officers to expedite repairs on National Highways affected by damage and interstate traffic disruption. NHAI officials reported that repair work is ongoing across 33.78 km and is expected to be completed by July 30. They also informed that the Government of India has launched the citizen-centric mobile app ‘RajmargYatra’ for quick resolution of issues related to National Highways. Travellers can report road defects or service disruptions through the app or by calling the 24×7 toll-free number 1033.

Under the Chief Minister’s direct guidance, a comprehensive review was conducted regarding the ongoing road repair operations, including patchwork and pothole filling. Senior officials from the Roads and Buildings Department, Urban Development Department, Municipal Commissioners, Regional Commissioners, and District Collectors are actively conducting on-site monitoring to ensure the timely completion of these tasks.

In Gujarat, the state’s overall road network — comprising state highways, panchayat roads, national highways, and capital area development roads — has seen significant progress. As of now, 47% of patchwork on damaged roads has been completed, and more than 63% of pothole-filling work has been accomplished. Additionally, a significant portion of road repairs under the jurisdiction of the 17 Municipal Corporations in the state has also been completed.

The review meeting was attended by Chief Secretary Pankaj Joshi, Additional Chief Secretary to the Chief Minister  M.K. Das, Advisor  S.S. Rathore, Principal Secretary of  Urban Development and Urban Housing Department  M. Thennarasan, and Additional Principal Secretary to the Chief Minister Avantika Singh, Secretary, Dr. Vikram Pandey, Secretary of Roads and Buildings,  P.R.Patelia  and other senior officials from Gandhinagar. Officials from district administrations and local urban governance bodies also participated in the meeting via video conference and provided updates on the progress of work in their respective areas.